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Wrike vs Smartsheet vs Teamwork: Which Is the Best Enterprise Project Management Software

Wrike vs Smartsheet vs Teamwork

Enterprise project management is not just about organizing work—it’s about connecting strategy to execution across hundreds or thousands of people. Wrike, Smartsheet and Teamwork are three heavyweights in this space, but they take very different approaches to solving enterprise problems.

Wrike is designed for structured workflows and cross-functional collaboration. Wrike’s AI agents are designed to automate complex processes. Smartsheet provides the flexibility of a spreadsheet that scales from task lists to portfolio governance. Teamwork is a client-facing business favorite for agencies and professional services, with native billing and invoicing.

The choice that is right for you will depend on your team’s workflow preferences, your industry and how much customization you actually need.

Quick verdict: Wrike is the most powerful choice for complex, structured enterprise workflows with strong AI automation. Smartsheet is the best choice for teams that prefer spreadsheets and need maximum flexibility and governance. If you’re running a client-facing business and need billing and invoicing built in, Teamwork is your specialist.


Quick Comparison Table

FeatureWrikeSmartsheetTeamwork
Starting Price$10/user/month (Team plan)$9/user/month (Pro plan)$5.99/user/month (Starter)
Free PlanYes (unlimited users, 2GB storage)Yes (1 user, 2 editors)Yes (5 users, 100MB storage)
Best ForComplex enterprise workflows & AI automationSpreadsheet-style flexibility & PMO governanceClient work & professional services
Gantt ChartsYes (new Gantt with public snapshots)YesYes
Resource ManagementAdvanced (Pinnacle/Apex)Resource Management by SmartsheetWorkload Planner & Resource Scheduler
AI FeaturesAI Agents (multi-action)AI-powered insightsAI Teammates (Scout & Flo)
IntegrationsSalesforce, Adobe CC, Slack, TeamsSalesforce, Jira, ServiceNow, Teams, SlackHubSpot, QuickBooks, Xero, Zoom
SecuritySAML SSO, 2FA, audit logsSOC 2, HIPAA, government deploymentEnterprise-grade controls
G2 Rating4.2/54.4/54.3/5

1. Wrike – The Enterprise Workflow Powerhouse

Wrike is a flexible work management platform for large organizations that need structured workflows, cross-functional collaboration and serious automation power. It’s structured around task hierarchies—folders, projects and subfolders—that provide teams with a clear way to break complex initiatives into manageable pieces.

What sets Wrike apart is its AI capabilities. Now, AI agents can be configured to trigger multiple actions from a single trigger to move tasks to new locations or update dates, based on workflow conditions. This is the sort of automation that genuinely cuts down on manual work, instead of just adding another layer of complexity.

The platform offers tiered plans from Team to Business Plus to Enterprise Standard to Pinnacle, with the new Apex plan bundling it all along with Wrike Whiteboard, Wrike Integrate and Wrike Databases for cross-functional work. The enterprise features include SAML 2.0 single sign-on, two-factor authentication, Active Directory integration and advanced controls for user access.

Official Website: wrike.com

Pros

  • Multi-Action Automation in AI Agents
  • Enterprise-level security (SSO, 2FA, audit logs)
  • free unlimited plan users (2GB storage)
  • over 200,000 automated actions per month on Enterprise plans
  • Powerful analytics and live reporting 

Cons

  • Steep learning curve – interface has high information density 
  • Only 2GB storage on Team plan (paid) 
  • Advanced features require higher tiers (Pinnacle/Apex) 
  • Can feel overwhelming for smaller teams 

Rating
⭐⭐⭐⭐ 4.2/5

Feedback: Read what users say on G2 and Trustpilot


2. Smartsheet – The Spreadsheet-Savvy Scale Machine

Smartsheet is a fundamentally different solution. It features a familiar spreadsheet-style interface that is immediately comfortable for anyone who has used Excel instead of task hierarchies. But don’t get me wrong, the platform is enterprise-grade software connecting strategy to execution across projects, programs and portfolios.

Smartsheet is built for organizations that need real-time visibility, standardized governance and secure integrations at scale. Features like Control Center allow you to build consistent project structures and automation throughout the enterprise. Smartsheet Resource Management – Capacity planning, skills matching and balancing workloads.

The platform holds SOC 2 and HIPAA certifications, with Smartsheet Gov available for public sector organizations. It’s recognized as a leader in the Gartner Magic Quadrant for collaborative work management.

Official Website: smartsheet.com

Pros

  • Easy to get started – familiar spreadsheet interface
  • Regulated industry SOC 2 and HIPAA compliant
  • Portfolio management and governance at enterprise scale
  • Automation engine processes thousands of workflows in parallel
  • Massive integration ecosystem (Salesforce, Jira, ServiceNow) 

Cons

  • Advanced features concentrated in higher tiers 
  • Cross-sheet reporting requires careful setup 
  • Not built for client billing/invoicing 
  • Can feel cumbersome for teams that don’t “think” in spreadsheets

Rating
⭐⭐⭐⭐ 4.4/5

Feedback: See what users are saying on G2 and Trustpilot


3. Teamwork – The Client Project Specialist

Teamwork was built for one specific audience: organizations that complete billable work for clients. It’s PCMag’s Editors’ Choice for client-based work and for good reason.

The platform offers native invoicing and billing tools, time tracking closely linked to project profitability and client portals that give external stakeholders a view of project progress without having to log into your internal workspaces. Recent updates include Assign to Role (plan work before staffing is confirmed), an AI Project Wizard and AI Teammates (Scout for personal productivity and Flo for project health).

Gartner Peer Insights reviews highlight how Teamwork “keeps us on track and provides visibility on project status for stakeholders in both the client and our organization.”

Official Website: teamwork.com

Pros

  • Built-in billing, invoicing and profit tracking
  • Client portals and guest access
  • AI Teammates (Scout & Flo) for project insights
  • Resource planning with Outlook calendar integration
  • 50 GB storage on paid plans. 

Cons

  • Feature overload for non-client teams 
  • Can feel complex for smaller teams 
  • Minimum user requirements on some paid plans 
  • General project management flexibility less than competitors 

Rating
⭐⭐⭐⭐ 4.3/5

Feedback: Check out user reviews on G2 and Gartner Peer Insights


Feature-by-Feature Comparison: Who Actually Does It Better?

Project Structure & Workflow

CriteriaWrikeSmartsheetTeamwork
Core StructureTask hierarchies (folders, projects, subtasks)Grid-based sheets (rows and columns)Project-based with client focus
Learning CurveSteepModerateModerate
FlexibilityStructured, controlledHighly flexibleStructured for client work

Winner: Smartsheet – If your team already lives in spreadsheets, it feels natural from day one. Wrike’s structured approach is powerful but requires training.

Features & Functionality

Core features: All three offer task management, Gantt charts, dependencies and reporting. Wrike adds AI agents for multi-action automation. Smartsheet offers Control Center for enterprise governance. Teamwork includes native billing and invoicing.

Unique capabilities: Wrike’s AI agents can move tasks, update dates and interact with custom fields based on context. Smartsheet’s Data Shuttle and DataTable move large volumes of enterprise data between systems. Teamwork’s AI Profitability The forecaster predicts project margins from historical data.

Winner: Wrike – The AI agent capabilities are genuinely differentiating for enterprises managing complex workflows. Smartsheet is close behind with its governance tools.

Automation & AI

CriteriaWrikeSmartsheetTeamwork
AutomationAI Agents (multi-action)Conditional workflowsWorkflows + AI Teammates
AI CapabilitiesTask routing, date updatesPredictive analyticsProfit forecasting, project summaries
Scale300K+ actions/month (Pinnacle)Thousands concurrentGrowing

Winner: Wrike – The AI agents are more mature and can handle complex, multi-step automations. Smartsheet’s automation is solid but more conditional. Teamwork’s AI teammates are newer.

Pricing Comparison – Where’s Your Money Going?

PlanWrikeSmartsheetTeamwork
FreeUnlimited users, 2GB1 user, 2 editors5 users, 100MB
Entry$10/user/month (Team)$9/user/month (Pro)$5.99/user/month (Starter)
Mid$25/user/month (Business)$19/user/month (Business)$10.99/user/month (Deliver)
EnterpriseCustom (Pinnacle/Apex)CustomCustom (Scale)

Price: Teamwork is the least expensive, with pricing starting at $5.99/user/month. At $9/user/month, Smartsheet is competitively priced and a good value for teams that are native to spreadsheets. Wrike’s $10/user/month is reasonable for the AI features, but storage is limited.

Winner: Smartsheet – The combination of price and features is well-suited for most enterprises.

Security & Compliance

PlatformWrikeSmartsheetTeamwork
SSOSAML 2.0YesEnterprise
2FAYesYesYes
ComplianceSOC 2SOC 2, HIPAAEnterprise-grade
DeploymentCloudCloud, GovCloud

Winner: Smartsheet – SOC 2, HIPAA and Smartsheet Gov for the public sector provide the broadest compliance coverage.

Customer Support

Support TypeWrikeSmartsheetTeamwork
Phone supportEnterpriseEnterprisePaid plans
Email/TicketYesYesYes
Knowledge BaseExtensiveComprehensiveGood documentation
Live chatHigher plansHigher plansPaid plans

Winner: Tie – All offer solid support, but enterprise plans get the most responsive service.


Which Tool Is Best for Different Use Cases?

Choose Wrike if:

  • You need structured, formal workflows with approvals 
  • Cross-functional collaboration is critical 
  • You want AI-driven automation for task routing and updates 
  • Your team has a dedicated project manager to lead setup 
  • You’re in marketing, creative, or professional services 

Choose Smartsheet if:

  • Your team is proficient in spreadsheets and Excel-like interfaces
  • You need enterprise portfolio governance and management
  • Security compliance (SOC 2, HIPAA) is required
  • You want to manage projects and ongoing operational work
  • You work in a PMO, operations or regulated industry

Choose Teamwork if:

  • You are client-facing (agency, consulting, professional services)
  • Need native billing, invoicing and profitability tracking.
  • Client portals are important for visibility to external stakeholders.
  • You want AI-powered project summaries and predictions
  • You’re an agency, creative or consultancy

Final Verdict

CategoryWinner
Best Overall for EnterpriseSmartsheet
Best for Structured WorkflowsWrike
Best for Client BusinessesTeamwork
Best AI AutomationWrike
Best Governance & ComplianceSmartsheet
Best Value for MoneySmartsheet
Best for AgenciesTeamwork

Here’s the honest breakdown:

Most businesses: Smartsheet is the best choice. The spreadsheet interface reduces the learning curve, the governance and compliance features are enterprise-grade and the platform scales from simple task lists to full portfolio management. It’s also a leader in the Gartner Magic Quadrant for Collaborative Work Management.

Wrike is best for teams that need structured workflows and can invest time in setup and training. AI agents are super powerful—multi-action automation that can move tasks, change dates and work with custom fields. If you’re in marketing, creative, or professional services and you have complex approval chains, Wrike is worth the learning curve.

Teamwork is the specialty for customer-oriented companies. The billing and invoicing tools are built in, not tacked on. The guest access and client portals enable seamless external collaboration. The AI teammates (Scout and Flo) help you stay on top of project health without having to dig through spreadsheets. If you’re an agency or consultancy, Teamwork is the best option.

Personally? I’d go with Smartsheet for most enterprise use cases. The balance of flexibility and governance is unmatched. But if you’re on the front lines with clients, teamwork is what you need. If you’re looking for serious AI automation and structured workflows, Wrike is the powerhouse.


Frequently Asked Questions (FAQ)

Is Wrike better than Smartsheet for enterprise project management?

It really depends on what your team likes to work with. Wrike is a good choice for teams that need a hierarchy of tasks, multi-step approvals and AI-based automation across workflows. Smartsheet is best for teams who want a flexible, spreadsheet-like interface and need enterprise portfolio governance with advanced compliance features like SOC 2 and HIPAA. Smartsheet named a Leader in the Gartner Magic Quadrant for Collaborative Work Management

Which tool offers the best free plan?

Teamwork has the most generous free plan with 5 users and 100MB storage. Wrike has unlimited users but only 2GB storage. Smartsheet’s free plan offers only 1 user and 2 editors. The free tier of Teamwork is the most usable one for testing and small teams.

Which tool is safest to use for enterprise security?

Smartsheet has the best compliance credentials, including SOC 2, HIPAA and Smartsheet Gov for public sector organizations. Wrike offers SAML 2.0 SSO, two-factor authentication and advanced user access controls in Enterprise plans. Teamwork delivers enterprise-grade security with controls for global programs. Smartsheet is the most secure option for regulated industries.

Which option is best for client-facing businesses?

For businesses that deal directly with customers, teamwork is the clear winner. It has native billing and invoicing tools and client portals for external stakeholders, built-in profitability tracking and not an add-on. It earned Editors’ Choice for client-based work from PCMag. If you’re an agency, consultancy, or professional services firm, Teamwork is built for you.


Vishal

About the Author

Vishal Solanki

Vishal Solanki is a skilled content writer who focuses on subjects connected to the major industries like healthcare, manufacturing, banking, software and sports. Vishal writes material that appeals to a wide range of people because he pays close attention to detail and loves giving clear, intriguing information. His writing is based on a lot of study and a unique perspective which keeps readers up to date on corporate, cultural and international trends.

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