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Top 10 Parcel Delivery Companies in the UK

The rise of e-commerce has made parcel delivery companies an essential part of our lives. Whether you’re a business sending products or an individual receiving online orders, choosing the right delivery partner can significantly impact your experience. This article explores the top 10 parcel delivery companies in the UK, highlighting their strengths, weaknesses, and target audience to help you find the perfect fit for your needs.

Factors to Consider When Choosing a Delivery Company:
Speed: How quickly do you need your parcel delivered?
Price: Delivery costs can vary depending on weight, size, and destination.
Reliability: Consistent on-time deliveries are crucial.
Customer Service: How easy is it to get help with tracking, deliveries, or complaints?
Delivery Network: Widespread coverage ensures convenient drop-off and pick-up locations.

Our Top 10 Best top 10 parcel delivery companies in the UK:

A Closer Look at The parcel delivery companies in the UK


Royal Mail

Royal Mail UK

Royal Mail is the UK’s national postal service provider Founded in 1516, Royal Mail boasts a rich history as the UK’s national postal service, known for its extensive network and reliable delivery.
Mention the iconic red post boxes, a familiar sight across the country, instantly recognizable and a symbol of British tradition It offers a range of services, including

Variety of Delivery Options

  • Standard Delivery: Affordable rates for non-urgent deliveries.
  • Tracked Services: Enhanced security and tracking for parcels.
  • Special Delivery: Guaranteed next-day delivery with compensation for delays.
  • Click and Collect: Click and Collect for convenient parcel pick-up at a nearby Post Office or designated location


  • Extensive network coverage.
  • Reliable and trusted by consumers.
  • Diverse service offerings.

Community Focus:

You can touch upon Royal Mail’s role in the community.
Mention their support for small businesses and their commitment to serving remote and rural areas.

Modernization Efforts:

  • Briefly acknowledge Royal Mail’s efforts to modernize their services.pen_spark
  • Mention their online tools for tracking parcels, managing deliveries, and scheduling redeliveries.
Phone03457 740 740
AddressRoyal Mail PLC, 100 Victoria Embankment, London, EC4Y 0HQ
Working hoursMonday to Friday: 8:00 AM – 6:00 PM, Saturday: 8:00 AM – 1:00 PM



DPD Parcel Company In UK

According to a 2022 survey, DPD was rated as the best parcel delivery provider in the UK by 61% of respondents. They offer a range of services, including same-day delivery and a comprehensive tracking system, ensuring your parcels are delivered safely and on time.

DPD is renowned for its technological innovations and excellent customer service. Key services include

  • Next Day Delivery: Fast and efficient service.
  • Predict & Follow My Parcel: Real-time tracking and one-hour delivery window notifications.
  • International Delivery: Reliable global shipping options.


  • Real-time tracking and precise delivery windows.
  • High customer satisfaction.
  • Comprehensive international services.
Phone0121 275 0500
AddressDPD group UK Ltd, Roebuck Lane, Smethwick, West Midlands, B66 1BY
Working hoursMonday to Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 1:00 PM


Hermes (now Evri)

Hermes Parcel Delivery In UK

Hermes is another popular choice for parcel delivery in the UK. They offer a cost-effective and reliable service, with a range of delivery options, including a ‘signed-for’ service for added security.

Hermes has been a popular choice for parcel delivery in the UK for many years. With fully tracked services and the option of obtaining a signature upon delivery, Hermes catered to individuals and businesses sending small to medium-sized parcels up to 15kg. The convenience of dropping off parcels at one of their 4,500+ myHermes ParcelShops located in convenience stores across the UK made Hermes a flexible and accessible option for customers.


  • Competitive pricing.
  • Extensive network of Parcel Shops.
  • User-friendly app and tracking.
Phone0330 808 5456
AddressCapitol House, 1 Capitol Close, Morley, Leeds, LS27 0WH
Working hoursMonday to Friday: 8:00 AM – 8:00 PM, Saturday: 8:00 AM – 6:00 PM , Sunday: 8:00 AM – 4:00 PM,




UPS is a global leader in logistics and supply chain solutions, renowned for its extensive international reach and advanced tracking systems. With a strong presence in the UK, UPS offers a variety of delivery services tailored to meet the needs of different customers, from individuals to large businesses.

Services Offered:
Express Services:
Fast and reliable deliveries.
Standard Shipping: Cost-effective solutions for less urgent parcels.
International Shipping: Comprehensive global coverage.
UPS Worldwide Express Plus: Early morning delivery to major business centers worldwide.
UPS Worldwide Express: Delivery by 10:30 AM or 12:00 PM to most international destinations.
UPS Worldwide Express Saver: End-of-day delivery to more than 220 countries and territories.
UPS Worldwide Expedited: Economical shipping for less time-sensitive international shipments.

4. Freight Services:

UPS Freight: Solutions for heavy shipments, including air, ocean, and ground freight.


  • Strong International Presence: UPS operates in over 220 countries and territories, providing robust global coverage.
  • Reliable and Fast Services: Known for its punctual deliveries, UPS offers reliable options for urgent and time-sensitive shipments.
  • Excellent Tracking Capabilities: UPS’s tracking system is one of the best in the industry, offering real-time updates and comprehensive tracking features.
  • Comprehensive Service Portfolio: UPS caters to various needs, from small parcels to large freight shipments, and offers additional services like customs brokerage and supply chain solutions.
Phone03457 877 877
AddressUPS Ltd, Forest Road, Feltham, Middlesex, TW13 7DY
Working hoursMonday to Friday: 8:00 AM – 6:00 PM Saturday: Closed


Parcelforce Worldwide

Parcel Delivery

Parcel force is a subsidiary of Royal Mail, specializing in parcel delivery within the UK and internationally. They offer a reliable and secure service, ensuring that parcels are delivered safely and on time.

Domestic Delivery (UK):

  • Speed : They have a range of options depending on how quickly you need your parcel delivered, including same-day, next-day, and multi-day deliveries.
  • Convenience : You can choose to have your parcel collected from your door or drop it off at a Post Office branch or depot. Parcels can also be delivered to over 11,000 Post Office branches for added convenience if the recipient isn’t home.
  • Coverage: Parcel force Worldwide delivers to every address in the UK.

International Delivery:

  • Global Reach : Parcel force Worldwide boasts a vast network, delivering to 99.6% of the world’s population.
  • Service Options: They offer a variety of international delivery services to cater to different needs, balancing speed and cost. Options include express, priority, value, and economy services.
  • Reliability: Backed by their international partnerships, Parcelforce Worldwide aims to provide reliable international delivery tailored to local conditions.

International Delivery:

  • Strong domestic and international network.
  • Reliable service with various options.
  • Flexible delivery solutions.
Phone0344 800 4466
AddressParcelforce Worldwide, 25 Caldecotte Lake Drive, Milton Keynes, MK7 8LE
Working hoursMonday to Friday: 8:00 AM – 7:00 PM
Saturday: 8:30 AM – 12:30 PM
WebsiteParcelforce Worldwide



DHL Parcel Delivery In UK

DHL is a major player in the logistics world, and here’s a deeper dive into their services:
DHL, a division of the German logistics company Deutsche Post DHL Group, is one of the world’s leading logistics companies. Here’s a detailed overview of DHL

Services Offered

  • Express Shipping: Fast, time-sensitive delivery services with guaranteed delivery times.
  • DHL Express Worldwide: International door-to-door delivery by a specific time.
  • DHL Express 12:00: Delivery by noon on the next possible business day.

Freight Transportation:

  • DHL Global Forwarding: Air and ocean freight services.
  • DHL Freight: Road and rail freight services within Europe and beyond.
    Parcel and eCommerce:
    Domestic and International Parcel Delivery: Services for both businesses and individual consumers

    DHL Parcel: European parcel delivery services focusing on cross-border e-commerce solutions.
    Specialized Services:
    DHL Same Day: Immediate same-day delivery solutions for urgent shipments.
    DHL Medical Express: Specialized logistics solutions for the healthcare industry, including temperature-controlled and secure transport of medical products.
    DHL Medical Express: Specialized logistics solutions for the healthcare industry, including temperature-controlled and secure transport of medical products.

    Innovations and Sustainability

    Green Initiatives: Commitment to reduce emissions and enhance sustainability through their “Mission 2050: Zero Emissions” initiative, aiming to achieve zero emissions by 2050.
    Technology: Investments in automation, digitalization, and innovation, including the use of drones, electric vehicles, and AI-driven logistics solutions.
    Go Green Solutions: Services that offer carbon-neutral shipping options and environmentally friendly logistics practices.

    Market Position
    Leader in Express Services
    : One of the top global players in express delivery and international shipping.
    Supply Chain Expertise: Renowned for its advanced supply chain solutions and logistics management capabilities.
    E-commerce Growth: Strong focus on supporting the booming e-commerce market with tailored logistics solutions.

    Customer Segments
    Business-to-Business (B2B): Tailored solutions for manufacturers, retailers, and other businesses requiring bulk and specialized logistics services.
    Business-to-Consumer (B2C): Parcel delivery services for online retailers and individual consumers.
    Government and Public Sector: Logistics and transport solutions for governmental and public sector organizations.

    Corporate Social Responsibility
    Disaster Response: Active involvement in disaster response and humanitarian aid logistics through partnerships with organizations like the United Nations.
    Community Engagement: Initiatives aimed at improving local communities, supporting education, and promoting diversity and inclusion within the workplace
Phone05 2288 2945
AddressCanada location finder at DHL Canada Locations for similar information for Canadian service points.
Working hoursMonday – Saturday: 7:00 AM to 9:00 PM
Sunday: Closed



Parcel Delivery

Yodel is a prominent parcel delivery service in the UK, offering a variety of services for both businesses and individual customers. Here are the key details about Yodel’s parcel services:
Services Offered
Store-to-Door Service:

  • Parcels can be sent to a Yodel store where the recipient can collect them.
  • Delivery tracking is included, keeping both sender and recipient informed.
  • Services cover all UK postcodes.
    Thousands of Yodel stores are available across the UK, many open late and on weekends​ (Yodel Direct)​​ (Yodel Direct)​.

    Sending Parcels:
    Label Printing:
  • Ideal for frequent shippers, this service integrates with online marketplaces like Amazon, eBay, and Etsy.
  • Parcels can be dropped off at any Yodel store for further delivery​ (Yodel Direct)​​ (Yodel Direct)​.

Why Hire?

  • Enjoys an extraordinary customer song file and patron reviews.
  • Top-pleasant offerings.
  • Trained professionals.
  • Equal-day reserving.
  • Consistency and reliability.
  • Clean bookings.

Schon Cleaning Services

  • Residential & business
  • All through transferring inside and out
  • Special occasions
  • Disinfection offerings
  • Deep cleaning
  • Sanitization
Phone0344 755 0117
AddressSIT Tower – Dubai Silicon Oasis – Dubai – United Arab Emirates
Working hoursYodel provides a comprehensive help centre for queries related to tracking, delivery, and collections​ (Yodel Direct)​.


APC Overnight


The Secure and Time-Sensitive Delivery Experts.
APC Overnight stands out in the UK parcel delivery market by specializing in secure and time-sensitive deliveries.

Target Audience :

  • APC Overnight caters to businesses that require reliable and secure delivery for:
    Fragile items: They have experience handling delicate items like electronics or artwork.
    High-value goods: Their secure transportation network minimizes the risk of theft or loss for valuable items like jewelry or pharmaceuticals.
    Temperature-controlled deliveries: They offer solutions for temperature-sensitive items like food or medical supplies.
  • Service Offerings: APC Overnight goes beyond standard parcel delivery:pen_spark
  • Timed Deliveries: Customers can choose specific delivery windows to ensure their parcels arrive exactly when needed.
    Specialist Services: They offer specialized services like secure handling for high-value goods or temperature-controlled transportation for perishables.
    National Network: With over 100 independent depots across the UK, they provide extensive coverage for nationwide deliveries.
    Focus on Customer Care: APC Overnight prides itself on personalized customer service, building relationships with businesses to understand their specific needs.

Contact and Support:

  • They have a dedicated customer service enquiry form Here, you can specify your inquiry type (delivery enquiry or sales enquiry) and provide details like your postcode and contact information.
Phone0800 37 37 37.
Addresscontact form to inquire about the address of the nearest depot to you.
Working hours Monday to Friday. (around 8am to 5pm)


Amazon Logistics

Parcel Delivery

Amazon Logistics, also known as AMZL, is a delivery service managed by Amazon, focusing on the “last mile” of the delivery process. Here’s a detailed overview of their services and operations in the UK:

Technology and Innovation :

  • The DSP program empowers entrepreneurs to run their own delivery business using Amazon’s infrastructure and resources. Amazon provides support in terms of technology, training, and access to a fleet of delivery vehicles. This program is a key component of Amazon’s strategy to enhance last-mile delivery capabilities​

Contact and Support:

  • For any delivery issues or inquiries, customers can contact Amazon customer service through their order details on the Amazon website or app. There is also extensive support available for DSPs and Flex drivers through dedicated portals and support teams.

Delivery Network:

  • Amazon Logistics operates through a vast network of delivery stations and independent delivery service providers (DSPs) to ensure efficient and timely deliveries to customers’ doorsteps.
  • They also use independent contractors through the Amazon Flex program, which allows individuals to deliver packages using their own vehicles​ (UK About Amazon)​​ (​.

Technology and Innovation :

  • Utilizes advanced technology for package tracking, routing, and logistics management to optimize delivery efficiency.
  • Implements innovative solutions like real-time tracking for customers and dynamic route adjustments for drivers to improve delivery accuracy and speed​ (​.

Delivery Services:

  • Amazon Prime: Offers same-day, next-day, and two-day shipping options for Prime members.
  • Amazon Fresh and Prime Now: Provides fast delivery for groceries and household items.
  • Amazon Lockers: Secure, self-service kiosks where customers can pick up their packages at their convenience​ (UK About Amazon)​​ (​.
Phone0800 279 7234.
Address1 Principal Place, Worship Street, London, EC2A 2FA, United Kingdom
Working hoursEveryday : 8:00 AM to 8:00PM
WebsiteAmazon UK Customer Service



Parcel Delivery

FedEx, a global leader in logistics and parcel delivery, offers a comprehensive range of services in the UK. Known for its reliability and extensive network, FedEx provides both individuals and businesses with efficient delivery solutions. This article explores the services offered by FedEx in the UK, highlighting their authenticity and reliability.

E-commerce Solutions

  • FedEx offers integrated solutions for online retailers, including warehousing, fulfillment, and returns management.
  • Value-Added Services:
    Tracking and Visibility: Real-time tracking capabilities through FedEx’s online platform.
    Packaging Solutions: A variety of packaging options to ensure the safety of shipments.
    Customs Clearance: Expertise in customs regulations to facilitate smooth international shipping.

Express Parcel Delivery

  • FedEx International Priority®: Delivers parcels globally within 1-3 business days. Ideal for urgent shipments.
  • FedEx International Economy®: Cost-effective delivery for less urgent shipments, typically within 2-5 business days.
  • FedEx Priority Overnight®: Next business day delivery by a certain time.

Specialized Services

  • FedEx Same Day®: Emergency same-day delivery within the UK.
  • FedEx Freight: For larger, heavy shipments that need special handling.
Phone03456 07 08 09
Address(Monday to Friday: 8:00 AM – 6:00 PM)
Working hoursMonday – Saturday: 9:00 AM to 6:30 PM
Sunday: Closed

Some Frequently Asked Questions

How do I choose the right perfect UK delivery service?

Speed or Price? Prioritize speed with options like express delivery, or save with standard options.
Parcel Size? Consider carriers that handle bulky items if needed.
Going Global? Choose a service with a strong international network for overseas deliveries.
Reviews Matter! Check online reviews to gauge service quality and value.

Are parcel delivery services licensed and insured?

Parcel delivery services in the UK don’t require a specific license. However, reputable companies will have insurance to cover your package in case of loss or damage during transit. The specific type and amount of coverage will vary depending on the service and the value of your parcel.

What safety measures do parcel delivery services in the UK take to protect parcels and ensure safe delivery?

UK parcel delivery services implement various safety measures to ensure your package arrives securely. Here are some key areas they focus on:

Secure Packaging: Many companies offer packaging materials or guidelines to help you ensure your parcel is well-protected during transit.
Sorting and Handling: Facilities have procedures for careful sorting and handling of packages to minimize damage.
Delivery Driver Training: Drivers receive training on safe driving practices and proper handling techniques for packages.
Tracking and Security: Most services provide online tracking so you can monitor your parcel’s journey. Some offer additional security features like requiring a signature upon delivery
Insurance Options: Many companies offer optional insurance coverage for valuable items, providing financial protection in case of loss or damage.

What happens if I’m unhappy with a UK parcel delivery service?

Contact the Carrier: Start by reaching out to the delivery company’s customer service department. Explain the issue (e.g., late delivery, damaged item).

Seek Resolution: Request a redelivery, refund, or compensation depending on the problem.

Check Terms: Review the service’s terms and conditions to understand their complaint procedure and what’s covered.

Escalate (Optional): If unsatisfied with the carrier’s response, consider contacting Citizens Advice for help resolving the issue.


About the Author

Amit Solanki

In his odyssey through the marketing landscapes, Amit has been a harbinger of extraordinary changes, controlling associations towards unrivaled achievement and an impressive market presence. His blog fills in as a mother lode of experiences, where he shares his significant comprehension and creative strategies, directing devotees and experts in bridling the maximum capacity of their marketing endeavors.

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