Singapore has become a leader in AI innovation in Southeast Asia. The country’s “Intelligence Economy” strategy has led to a lot of money being put into AI infrastructure, sectoral AI sandboxes and businesses using AI in logistics, finance and public services. As more businesses realize how conversational AI can change the way they work, chatbot development has gone from automating simple FAQs to creating advanced AI agents that can handle difficult tasks, talk to people in multiple languages and work smoothly with business systems.
The Singapore chatbot market now includes everything from retail assistants that help customers to internal automation tools and AI agents that can do multi-step tasks on their own. This list shows five of the best AI chatbot development companies that have a strong presence in Singapore. They were chosen based on their technical skills, industry reputation, market impact and relevance to the local business ecosystem.
How we selected the top AI chatbot development companies
This list is based on things that are especially important for making AI chatbots in Singapore. Companies were rated on their industry reputation, local market presence, number of clients, AI solution advancement (including multilingual support and natural language processing), field specialization and conversational AI innovation. This directory is not an official ranking; it’s a carefully chosen list to help businesses find the best AI chatbot partners.
List of top 5 AI chatbot development companies in Singapore
- MediaPlus Digital
- Manus (Acquired by Meta)
- Agnes AI
- WIZ AI
- KeyReply
Closer look at each AI chatbot development company
1. MediaPlus Digital
MediaPlus Digital is one of Singapore’s most complete digital agencies. They offer everything from full-service marketing support to AI-driven chatbot automation. MediaPlus is different from other chatbot companies that only sell technology because they focus on conversions first. This means that every chatbot interaction helps the business grow. They design their chatbots to seamlessly integrate with SEO, SEM and social media ads, creating a cohesive digital ecosystem.
Key AI chatbot services
- Automation that works with marketing: Chatbots that do more than just answer questions; they also turn qualified leads into customers, suggest products and make appointments.
- Website and UX integration: Makes sure the chatbot fits with the brand’s voice, works with the CRM and improves the customer journey.
- Multilingual capabilities: Chatbots that can hold conversations in English, Mandarin, or both languages are beneficial for Singapore’s diverse audience.
- Customized analytics dashboards: tracks the performance of chatbots as well as websites and ads
- Chatbots that can work with SEO, SEM and social media advertising campaigns are an example of end-to-end service integration.
Notable strengths or differentiators
- Conversion-first philosophy: MediaPlus makes chatbots that are specifically designed to help businesses get leads and make sales, unlike tech-only vendors.
- A holistic approach combines chatbot development with a wider range of digital marketing skills to make sure that everything fits with the overall business strategy.
- Singapore audience expertise: a thorough understanding of the multilingual environment and how people in Singapore act when they shop
- Full-service capability: Offers complete support from a single trusted partner, from web development to chatbot integration.
Ideal client type
SMEs and enterprises are seeking integrated chatbot and digital marketing solutions where chatbots serve as conversion tools rather than merely customer support channels. Particularly suitable for businesses wanting chatbot marketing tied directly to their website, analytics and advertising ecosystem.
Contact information
Official website: mediaplus.com.sg
2. Manus (Acquired by Meta)
In January 2026, Meta bought the Singapore-based AI startup Manus for more than $2 billion. This was a big deal for the AI industry. This purchase was one of the biggest AI deals ever made by a Singaporean company and showed that the city-state is becoming a major player in the development of advanced AI. Chinese AI studio Butterfly Effect started Manus, which moved its headquarters to Singapore in 2025. The company says it has built “truly autonomous” AI agents that can plan, carry out and finish complicated tasks on their own.
Key AI chatbot services
- Autonomous AI agents: Systems that can do multi-step tasks on their own without needing constant help from people
- Market research and analysis: AI that does in-depth research through many channels and organizes the results into reports.
- Making and checking code: Writing code for software projects on your own based on user instructions
- Data analysis: Looking at complicated datasets to find useful information
- Execution of a multi-step workflow: web research, data processing and output formatting done on their own
Notable strengths or differentiators
- Real autonomous ability: Unlike regular chatbots that only answer questions, Manus agents do tasks from start to finish, planning and improving on intermediate outputs to finish projects.
- Massive scale: Prior to acquisition, Manus had processed more than 147 trillion tokens and powered over 80 million virtual computers
- Rapid revenue growth: In less than eight months after launch, it made more than $100 million a year, showing that it was very popular in the market.
- Meta’s strategic acquisition shows that the technology has the potential to change how AI works in all of Meta’s products.
- Continued operations: Manus keeps running in Singapore and still serves users through its app and website while working with Meta.
Ideal client type
While Manus is now part of Meta, its technology continues to serve businesses seeking autonomous AI agents capable of handling complex, multi-step tasks without human intervention—from market research and content generation to code development and data analysis.
Contact information
Official website: Manus (Acquired by Meta)
3. Agnes AI
Agnes AI is one of the fastest-growing AI-native work platforms in Southeast Asia. It had more than 3 million registered users and 200,000+ daily active users just a few months after launching its mobile app in July 2025. Bruce Yang, a Raffles Institution graduate and AI PhD researcher at the National University of Singapore, started Agnes. It is not just a chatbot; it is a full AI-native office system that aims to get rid of the “toggling tax” by replacing separate tools with one smart, unified workspace.
Key AI chatbot services
- CoVibe group chat: Let teams work with the AI assistant @Agnes in real time to make or change slides, pictures, videos, research summaries and answers right away.
- Deep Design: A multi-agent workflow for reviewing and improving visual content
- Wide Research: Can turn on up to 200 agents at the same time to do market research, combine information from different sources and write strategy documents.
- Multi-agent collaboration: A cutting-edge system where AI agents work together to solve difficult problems
- Real-time co-editing and research: Synchronised threads across devices and regions
Notable strengths or differentiators
- Multi-agent architecture: Based on the proprietary CodeAgents architecture, it has more than 20% better reasoning accuracy and 40% lower token costs than traditional methods.
- Explosive growth: On track to hit 1 million DAU by the first quarter of 2026 and 5 million DAU by the end of 2026, with parent company SAPIENS raising $100 million at a valuation of US$100 million.
- A strong infrastructure partnership: Agora’s ultra-low-latency SDRTN® platform works with AI that can join and contribute to group conversations with instant summaries and shared context.
- Comprehensive capabilities: This platform brings together search and research, design and image generation, document and presentation creation, multi-agent reasoning and real-time team collaboration.
- Global reach with local roots: We have a strong presence in Southeast Asia and serve users in Singapore, Indonesia, Vietnam, the Philippines and other places.
Ideal client type
Teams and businesses seeking an all-in-one AI workspace with tools for communication, creativity and productivity are the ideal client type. This is especially beneficial for businesses that want to use multi-agent collaboration for research, making content and automating complicated workflows.
Contact information
Official website: agnes-ai.com
4. WIZ AI
WIZ.AI is one of Singapore’s most prominent conversational voice AI startups, specializing in natural voice bots that can recognize accents, tone and local dialects—including Singlish. The company has established itself as a leader in voice-enabled AI for customer service, particularly in industries where telephone communication remains primary.
Key AI chatbot services
- Voice Advanced AI: Smart voice bots for customer service and phone lines
- We support multiple languages, including English, Mandarin, Bahasa Indonesia and local dialects.
- Scalable customer service automation: Made to handle a lot of incoming and outgoing calls at once
- Analytics in real time: Full dashboards for keeping an eye on how calls are going and how customers feel
- Solutions made just for the banking, insurance and telecommunications industries
Notable strengths or differentiators
- Voice AI leadership: One of Singapore’s best voice-based conversational AI providers, especially when it comes to recognizing accents and dialects
- Singlish expertise: a deep understanding of the small differences in how people speak in Singapore that lets you have natural conversations with them
- Enterprise scalability: Built to handle many calls for big companies in telecommunications and financial services.
- Regional language coverage: Strong skills in Southeast Asian languages, which helps businesses grow in the region.
Ideal client type
Large enterprises in banking, insurance and telecommunications require voice-based automation for inbound and outbound customer interactions across multilingual Southeast Asian markets.
Contact information
Official website: wiz.ai
5. KeyReply
KeyReply makes enterprise-level chatbot systems that are very popular in Singapore’s government and healthcare sectors. The business is well-known for its strong data security, deep API integration and ability to grow with more languages.
Key AI chatbot services
- Enterprise-grade AI chatbots: advanced systems that can handle more than 60 languages
- Solutions that follow HIPAA rules for healthcare: systems that are safe for medical data and patient interactions
- Deep enterprise integration: Seamless connection with CRM, ERP and HRMS systems
- Security ready for government: strong data protection that works for public sector organizations
- Dashboard analytics: Comprehensive reporting for compliance and performance monitoring
Notable strengths or differentiators
- Healthcare and government expertise: No one else has as much experience in highly regulated fields with strict compliance requirements.
- Wide language support: It works with more than 60 languages, so it’s useful for companies with workers from many countries.
- Enterprise integration depth: The ability to deeply integrate with major enterprise software platforms through APIs
- Security-first approach: Systems designed from the ground up for data protection and regulatory compliance
Ideal client type
The ideal client type includes enterprises with complex workflows and strict data requirements, particularly healthcare providers, logistics companies and public sector institutions in Singapore.
Contact information
Official website: keyreply.com
How to choose the right AI chatbot development company in Singapore
To begin, please identify your primary objective. Are you focused on getting leads and closing sales? MediaPlus Digital’s marketing-aligned approach is excellent at connecting chatbot conversations to business results. Do you need self-driving agents that can do complicated, multi-step tasks? Manus (now part of Meta) and Agnes AI both have advanced self-driving features. WIZ.AI’s voice expertise and KeyReply’s enterprise-grade solutions are both strong choices for automating customer service.
Second, look at what your channel needs. WIZ is the best choice if voice interactions are important (telecom, banking, insurance). AI’s advanced voice technology is very important. Most providers offer full coverage for text-based omnichannel deployment across web and messaging apps, but the depth of integration varies.
Third, look at the language and dialect needs. Because Singapore has many languages, it is important to pay close attention to language support. WIZ.AI can understand Singlish and other dialects. KeyReply works with more than 60 languages. MediaPlus has English-Mandarin bilingual features that are good for local audiences.
Fourth, think about what your industry needs. Healthcare and government clients should put KeyReply’s security certifications and compliance knowledge at the top of their lists. MediaPlus and other marketing-integrated solutions may help retail and e-commerce businesses. Agnes AI’s advanced architecture is something that organizations that need multi-agent collaboration and advanced reasoning should look into.
Fifth, look at how hard it is to integrate. KeyReply’s enterprise integration features are crucial if your chatbot needs to connect deeply with CRM, ERP, or HRMS systems. Most providers offer easy implementation to make it easier to integrate with websites.
Sixth, look at how scalable and how fast it is growing. Agnes says that fast-growing companies might benefit from partners who have shown they can grow. AI’s huge growth in users shows that it can handle huge amounts of data. Meta’s acquisition of Manus demonstrates the global applicability of its technology.
Singapore’s AI chatbot scene has some of the best options in the world for all types of conversational AI. MediaPlus Digital leads the way in chatbots that prioritize marketing and conversions to foster business growth. Manus, now a part of Meta, is at the forefront of autonomous AI agents capable of performing complex tasks. Agnes AI offers cutting-edge multi-agent collaboration with many new users and a complex architecture. WIZ.AI is the best at voice-enabled AI because it understands local dialects and accents very well. KeyReply provides enterprise-level solutions with unparalleled security and compliance for regulated industries.
The right partner for you will depend on your specific goals, such as making more sales, doing tasks on your own, automating voice calls, or making sure your business is compliant. We recommend having detailed conversations with the selected companies to gauge their understanding of your industry and their potential for business growth.
Frequently asked questions
1. What is the difference between a standard chatbot and an AI agent?
Most chatbots are made for having conversations, which means they can answer questions, give information and do simple tasks based on set flows. More advanced AI agents, like those made by Manus and Agnes AI, are available. They can plan, execute and complete complex tasks independently. A chatbot might say, “How do I make a marketing report?” An AI agent could research, collect data and write the report alone.
2. How much do AI chatbot development services cost in Singapore?
Costs vary significantly based on complexity, features and deployment scale. Simple chatbots for basic FAQ automation may cost S$5,000–S$15,000 to develop. AI-driven chatbots with natural language processing, multi-language support and enterprise integrations typically range from S$20,000 to S$50,000 or more. Advanced autonomous AI agents with custom capabilities represent significant investments, often exceeding S$100,000 for enterprise deployments. Most providers offer tiered pricing based on features, usage volumes and support levels.
3. How long does it take to develop an AI chatbot?
Timelines depend on how difficult something is. It can take 2 to 4 weeks to make a simple chatbot. It usually takes 8 to 12 weeks to make AI-powered chatbots that can understand natural language, work with multiple languages and connect to CRM systems. It could take 3 to 6 months or longer to fully deploy complex autonomous AI agents with custom features and deep enterprise integrations.
4. Can AI chatbots handle multiple languages effectively?
Yes, top providers offer strong support in many languages. KeyReply works with more than 60 languages, so it can be used by businesses all over the world. WIZ.AI specializes in Southeast Asian languages, such as English, Mandarin and Bahasa Indonesia. It is especially good at recognizing local accents and Singlish. MediaPlus has English-Mandarin bilingual features that are perfect for Singapore’s diverse audience.
5. Are AI chatbots suitable for small businesses in Singapore?
Of course. Chatbots help small and medium-sized businesses (SMEs) a lot by automating lead capture, customer service and service after hours without needing a lot of staff. Many providers offer solutions that can be scaled up or down to fit smaller businesses. For example, MediaPlus works with both small and medium-sized businesses (SMEs) and large companies, offering flexible engagement models. Choosing a provider that has the right range of services and prices for your business size is the most important thing.
6. How do AI chatbots integrate with existing business systems?
Modern AI chatbots can connect to major platforms like CRM systems (Salesforce, HubSpot), e-commerce platforms (Shopify, WooCommerce), messaging apps (WhatsApp, Messenger, WeChat) and enterprise software (ERP, HRMS) through APIs. KeyReply is known for its ability to deeply integrate with businesses. Agnes AI’s platform gives you a single workspace where you can communicate, be creative and get things done. When looking at providers, ask for technical specs and integration demos to make sure they will work with your current systems.
